Your Security is Our Priority
We implement institutional-grade security measures at every level to protect your account, funds, and personal data.
256-Bit Encryption
All data transmitted between your device and our servers is protected with AES-256 encryption — the same standard used by major financial institutions and government agencies.
Segregated Client Funds
Your funds are held in segregated client accounts, completely separate from Prospera Financial Planning operational funds. This ensures your money is protected regardless of our financial position.
Two-Factor Authentication
We require two-factor authentication for all account access and sensitive operations. Authentication options include authenticator apps, SMS, and hardware security keys.
Continuous Monitoring
24/7 automated monitoring systems detect and respond to suspicious activity, unusual login patterns, and potential security threats in real time.
Secure Infrastructure
Our platform runs on Tier 4 data centres with full physical and environmental security controls, redundant power systems, and geographically distributed backup facilities.
Fraud Prevention
Advanced fraud detection algorithms monitor all account activity and transactions. Suspicious patterns trigger automatic security checks and account alerts.
Security Best Practices
Keep Your Credentials Secure
Never share your password or two-factor authentication codes with anyone. Prospera Financial Planning staff will never ask for your full password. Use a unique, strong password for your account and update it regularly.
Recognise Phishing Attempts
Be cautious of emails or messages claiming to be from Prospera Financial Planning that ask for your login credentials or financial information. Always access our platform directly by typing the URL in your browser rather than clicking links in emails.
Monitor Your Account Regularly
Regularly review your account activity, transaction history, and open positions. If you notice any activity you do not recognise, contact our security team immediately at security@prosperafinancialplanning.com.
Secure Your Devices
Ensure your devices are protected with up-to-date antivirus software and operating system updates. Avoid accessing your investment account on public or shared computers and use secure, private internet connections.